Shipping Policy
PROCESSING TIME
All orders are processed within 2-5 business days.
Orders will not be shipped on weekends and holidays.
ESTIMATED ARRIVAL TIME
USA: 2 - 6 Business Days (can take longer, if shipment is delayed)
INTL: 2 Weeks - 3 Months (can take longer, if shipment is delayed)
SHIPPING RATES
All shipping is calculated by the order size and weight of each item
USA: FREE SHIPPING for orders $35+
INTL: FREE SHIPPING for orders $250+
For orders containing flat products only (stickers and sticker sheets), we now offer an untracked shipping option using stamps instead of a shipping label.
Orders are shipped via USPS.
PACKAGE 'DELIVERED' BUT RECEIVED NOTHING
When a package is marked as "Delivered" by USPS, and you have not receive it, please report it to USPS or contact your local post office. owloArt is not responsible for packages stolen or lost after it has been marked as "Delivered".
'RETURNED TO SENDER'
owloArt is NOT responsible for packages that are 'returned to sender.'
SOLUTIONS
• Reshipment: Buyer will have to pay for shipping (please double check your
address before submitting a request for reshipment)
• Refund: Buyer will have to pay a 10% restocking fee. Shipping and handling fee will not be refunded.
owloArt is NOT responsible for any import taxes applicable to you or your country. It is the buyer's responsibility to account and pay for them. Purchasing from us means you accept and acknowledge this! Please keep in mind that we are NOT liable for packages after they are dropped off at USPS! Thank you!